Introduction

Do your cleaning staff realise how important they are? Do they have the training to carry out their duties, including the extra ones expected by customers? Do you want to assist them to grow their role in the organisation? Then this is the course for them.

The aim of this course is to empower cleaning staff to take responsibility for the quality of their work, to provide excellent customer service to internal and external customers and to be able to confidently take on cleaning tasks.

Course Objectives